Cancellation Policy - Covid19
We all know the current situation and all of us need a holiday to relax.
The Touring Hotel has chosen to guarantee all guests maximum flexibility during these difficult times.
To confirm the booking:
- we will consider valid only written reservations plus 30% deposit of the total amount;
- for reservations close to arrival date we need a guarantee by credit card;
- we highly recommend holiday insurance which also covers cancellations for Covid19.
In case of cancellation of the booking, our policies are as follow (Without Insurance):
- up to 30 days before arrival, the cancellation has no cost and the deposit will be returned;
- between the 29th day and the 15th day the deposit will be transformed into a voucher to be reused in our
hotel within 1 year from issue
- between the 14th and the 5th day the deposit will be withheld
- between the 5th day and NO ARRIVAL 50% of the stay will be charged
In case of cancellation of the booking, our cancellation policies are as follow (With Insurance):
- for cancellations up to 30 days before arrival the deposit (30%) will be returned
- for cancellations between 30 days before arrival and in case of no show, the insurance will refund the
customers deposit net of the deductible (10% of the amount to be refunded to the hotel) and pay all the
penalties due to the hotel according to the foreseen cases for your cancellation;
Given the current importance of taking a vacation, we recommend our insurance for each booking since it
also covers cancellations resulting from Covid19. The insurance must be stipulated within 48 hours from
For reservations marked with "non-cancellable" or similar, the cancellation will be charged in full and the
notice will not be taken into account. For reductions of the stay or early departures, the amount of the
entire stay will be charged.
- Changes to bookings will be up to availability and may involve fare differences;
- Guests who have booked through online travel agencies or other third party travel professionals are
encouraged to contact their booking provider for information on their policies;
- Cancellations must necessarily be sent by email to firstname.lastname@example.org
Hotel Touring - Predazzo
Felicetti family Manuela and Sergio